Task text disappearing when highlighted after a few seconds

RichB

Does anyone else have the annoying problem of a task text disappearing if you leave your cursor on the line item for 10 seconds?

Travis

Hi RichB, 

 

We have seen this specific behavior with users that have Caffeine installed on their computers.  Caffeine is a tool that keeps your computer from falling asleep or activating the screensaver. I would check to see if you have Caffeine installed or if this is a new issue, check any program you have installed recently.  

 

I would also check your browser extensions which can sometimes cause interference. Disable all your extensions, then restart your browser and load Smartsheet and test if this is still happening. 

 

 

If you discover which application is causing this, let us know!