Outlook for Windows

steve32501

I am trying to add the Outlook Add in. I just got Office 365 business. It installed outlook on my Windows 10 and brought over my old emails and email addresses. But I can't get it to integrate the Add In. It had me set up a .on.microsoft.com account, I have a feeling this is messing me up somewhere. Any thoughts? I am sure it is something simple. Thanks.

Shaine Greenwood

Hello,

Make sure you’ve installed the add in first, steps on how to do this are available in the help center: https://help.smartsheet.com/articles/1960482-smartsheet-app-for-outlook

Also, keep in mind that you’ll only see the Smartsheet add in button when you’re looking at emails that have been sent to your O365 Business email address.

If you’re still experiencing issues, please contact our Support team.