Hi, i have enabled Google forms sync for Smartsheets, when I click the add-on for smart sheets in a form and it tries to connect to SS, I get this error:
Smartsheet Sync:
Has been denied access to your data.
any help on what is going on here?
Hello,
It's possible that during the authentication process, the Deny button was clicked instead of the Allow button, which enables the add-on to work.
Try removing the add-on and then adding it back again. To remove it, go to the Google form and select Add-Ons > Manage Add-Ons > Manage (next to the Smartsheet add-on) > Remove
Then download it again from the google add-on store and see if you can authenticate.
If that doesn't work, please reach out to our Support team to troubleshoot further.
I have just tried to do the above. I try to sync and I get the access denied. I have removed the add-on, shut down the browser and repeated the whole process again - being careful to ensure I don't hit deny, but I still cant sync.
Hi all, I have been using webhooks in my nodejs application for awhile and sometime I think my webhook is not receiving the event callback. In my sheet I have a column A, (not editable directly) which is a formula that's calculated using column B. When an user updates column B, column A gets updated which triggers the…
I've completed the authentication process, created a trigger and made sure that the trigger has the right source sheet and event type but I am noticing that I can't get any data from the trigger. My goal is to get the row information when new row is added in my sheet so I can copy some of the data over to another sheet.…
I am trying to create a new Sheet in a specific Workspace using the Smartsheet SDK for C# and I keep getting an unexpected exception The statement above compiles just fine. The Workspace ID (wkspID in the code) is correct. I can create the Sheet just fine locally but the sheet does not have an ID until it is created in…
