Welcome to the Smartsheet Forum Archives

The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Daily Scheduled Update requests not working

Matt Cochran
edited 12/09/19 in Archived 2015 Posts

if i send a regular request it works as expected.  daily scheduled requests are not sending.  Multiple different lines going to different email addresses.


this is not working:




2015-08-29 10.58.16 am.png


  • Travis
    Travis Employee
    edited 09/01/15

    Thanks for posting! To confirm, the issue is, daily update requests are not being sent but one time update requests are?


    A couple questions,

    -Are any of the users receiving the daily update request?

    -Have you waited at least 1 day from when when you set up the daily update request? (if you set it up today, do you get it tomorrow?

    -Did you check your spam/junk folder for the update requests? 

This discussion has been closed.