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Update Request

JGL
JGL ✭✭✭
edited 12/09/19 in Archived 2015 Posts

Is anyone else experiencing extremely slow response from the website when trying to send Update Requests? The screen just hangs and takes forever to pop up the dialog.

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  • Bobby Andres
    Bobby Andres ✭✭
    edited 09/02/15

    I just tested this and my update request sent (and was received) right away.

     

    How is your internet connection? A slow network could cause some issues. Is there anyone else at your company having this problem? That can help determine if it is a issue on your computer or at your company. 

     

    You may want to contact Smartsheet support, they are usually pretty helpful with troubleshooting issues like this. support@smartsheet.com 

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