Update Requests - Resend

Ian

Is there a way to resend an update request?

 

If I send an update request to someone and they don't respond, I would like to send another reminder to them without having to it all over again.

 

Thanks

Ian

Travis

 

Ian - There isn’t a way to resend an update request, you would need to send a new one. You could set up a request to send on a recurring basis which you could set a date to stop the recurrence or you could manually delete the recurrence once the request is completed. Here’s information from our Help Center on update requests: help.smartsheet.com/customer/portal/articles/504779-using-update-requests

 

 

Bill Brandt

The ability to resend needs to be added. Having to figure out what you sent and then set it up to send again is time consuming.

Meg Mall

I agree, I was just now looking for this functionality.

Kennedy Stomps

I have added your votes for this, Meg and Bill!

Tony Davidson - SmartSheet Certified User 2016

+1

Anders Bøgh

+1 for this. This is SUCH an easy enhancement to implement, but a huge improvement in functionality!

Brad Jones

+1 for me too please.

 

I've been CC'ing myself on URs for the past two months because people just lose them.  It's tedious the way we have to manage the UR right now.  Could definitely use some improvements.

mknighton

Please add my vote for this as well

+ 1 more

Rene Lohpehre

Please add my vote for this as well

+ 1 more

Andrée Starå

Hi all,

Good news! It's coming!

Customers have requested the ability to set up workflows that repeat on a regular schedule.

We're preparing recurrence for time-based workflows so you can save even more time on repetitive steps, such as daily due date reminders and weekly status update requests. This automation enhancement will be available this spring.

https://community.smartsheet.com/discussion/coming-2019-recurring-workf…

Hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting