Hello,
I am attempting to solve an issue we are experiencing with using Smartsheet for project management. Here is an example of the situation we find ourselves in...
Let's say there is a task with a start date of 08/29/18 and an end date of 09/05/18. The task will be worked on within the allotted time but it only worked on 2 hours per day. How can we use Smartsheet to give us an accurate idea of resource utilization? What if, for example, the task will be worked on within the allotted time but only for 2 hours per day and only for three days during the total allotted time?
We are running into an issue where our resource management shows resources over-allocated because the system sees the resource as working 8 hours a day for the allotted number of days - when in reality some of the days might not contain work or may only contain a partial day's work.
Can someone please help?
Thanks,
Jonny