Can not sign into Skype for Business

jreagan

When I try to sign in to Skype for Business, there will be a pop up for the sign in, but it quickly goes away and tries to do it all over again. I am using Google Chrome, and there are a few more people in our office having similar issues. 

Corinne Flanagan

Hello,

I suggest trying another browser after logging out of both Smartsheet and Microsoft. When signing into Skype within Smartsheet, the login screens are provided directly through Skype.  If the problem persists on other browsers, I would check with your Office 365 Global Admin to ensure that the configuration and login information is correct.

More details on Smartsheet’s Skype for Business integration can be found here:

https://help.smartsheet.com/articles/2476146-skype-for-business-integration ​​​​

https://help.smartsheet.com/articles/2476136-chat-integration-options

If the above doesn’t work, then please reach out to our Support team via  https://help.smartsheet.com/contact-002 to troubleshoot this further.