Expand/Collapse Button has disappeared

Misty Evans

If I doulbe-click the parent row, it will expand, but I have lost the expand/collpase (+/-) in the view.  Is there a way to get this restored? 

Chuck Muirhead

Hi Misty,

 

Did you by chance move the "Primary" Column off to the right and cannot see it?  The +/- moves with the primary column.  I have done this before and had the same concern until I scrolled right and found it....just an idea.  Good luck.

Travis

Chuck is correct, the primary column is the only column where the +/- sumbol is visible. You can identify the primary column as it is the only column with bold header text. 

Erin Keane

Hi Travis, 

 

Thanks for these. I am working in my primary column, but I want to add the (-/+) to a specific row and I cannot.  See in these images, May 2016 can be collapsed but I can't collapse June 2016.

 

Erin Keane

Okay- now I have no idea what I did- but there appears to be a heirarchy that I don't want

J. Craig Williams

Probably caused by cut & paste

 

In July 2016 row, type "Cntrl+M" (Windows) - or promote it.

Do the same for June - it is indented too.

 

Craig

Erin Keane

Thanks Craig! 

 

It is "command" M for Mac, for all my fellow Mac users. 

J. Craig Williams

When you copy and paste a group of rows, they take on the hierarchy of the row above the new location. 

Just got to learn to pay attention to the hierarchy when using copy and paste.

 

Craig