...to like this update.
I really tried.
But, I can't.
And to pour salt in the wound, Smartsheet has alluded to a cost increase when my subscription renews in Feb.
I have been with Smartsheet for approx 4 years - I track north of 300 projects annually - across 3 continents /100+ vendors /14 factories...
It is obviously too late to switch platforms, set up and learn a new system, retrain an entire company before Feb. At this point, my only option is to make cuts in our subscription, where I can, to offset any $ increase while I seek out other systems.
I realize that many people still love this system but, I have nothing nice to say about the current state of Smartsheet. This latest update brought zero functionality upgrades and only succeeded in hindering productivity. And then to email me stating that you will be raising my subscription to "maintain my support access" is absolute rubbish.
I will save you all from any further criticisms while I plan my exit.
What an absolutely heartbreaking way to end 2018. I have a feeling that 2019 is going to be a long year.
