SSO and CNAME
We have an Enterprise license and have set up SAML2 SSO with a CNAME per the instructions at:
My users are able to go to my CNAME address (e.g. smartsheet.abc.com) and automatically log in which is what we want.
However, when a user shares a link to another user in our organization, the link does not come as:
https://smartsheet.abc.com/sheets/XXXXVGRCCfGrrjPMMPj3Q893jmcG5p97JH86G1?view=grid but rather comes in as https://app.smartsheet.com/sheets/XXXXVGRCCfGrrjPMMPj3Q893jmcG5p97JH86G1?view=grid
which requires the user to click "Your Company Account" to log in.
Is there a way that a link that is shared within the app automatically logs the user in without having to click an additional button every time a new browser is opened? If not, what is the main purpose of the CNAME? Just the initial login?