Report rows locked in the app
In the app my reports will no longer allow me to edit - they appear locked. They work ok online.
help please!
Comments
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Hi Mandy,
Can you describe your process in more detail and maybe share the sheet(s) or some screenshots? That would make it easier to help. (share too, andree@getdone.se)
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi there, three screenshots attached - my menu, the report, then the row I'm trying to edit with the lock symbol mysteriously appeared!
fingers crossed you can help
Mandy
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Thanks!
I've had this happen a few times when my clients or I changed column names and didn't update in the reports.
Could you also share screenshots of the sheet/report on the computer?
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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