Data Uploader - Run on Attachment
Hello,
Recently, I've noticed that my data uploader configs which are set to run on attachment are not actually running when an attachment is uploaded. This only started within the past couple of weeks. Has any thing changed regarding how uploads are handled?
When attaching a document, I select upload as new version. This has worked fine until very recently.
Comments
-
Hi,
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hello!
Thank you for reaching out. I do apologize for this inconvenience. This issue should now be resolved as of this morning. I've tested and confirmed run on attachment is working as expected. If you are still waiting for Data Uploader to update from the most recent source file, you will want to run the workflow manually. All attachments after that should run without manual intervention.
Kind Regards,
Anthony
Smartsheet Support
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.2K Get Help
- 419 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 142 Just for fun
- 58 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives