error importing an mpp

ken williams

HI I'm attempting to import a MSFT project paln and I'm getting this error

 

Kennedy Stomps

Hi Ken-- Are you attempting to import the Project file as an .MPP or .XML file? If you're getting this error when importing a .MPP file, try exporting it from project as an XML file and see if you're able to import this, instead. If you got then error when importing an XML file, see if saving and importing it as an MPP file resolves the issue.

 

Let me how this works for you!

Sonya Goldstein

I am receiving that error as well.  I am trying to import a .mpp file and for some reason, I am having a problem!  I have tried importing the 2007 version and the 2013 version submitted to me by my vendor.  Any advice would be greatly appreciated!

Abbas Dangor

I'm getting the same error. I have tried eveything (i can think of) and the error persists.

Shaine Greenwood

Hi Sonya & Abbas,

 

Try Kennedy's suggestion of exporting out of Project as an .xml and then importing that into Smartsheet.

 

If that doesn't work, reach out to our Support team to troubleshoot further: https://help.smartsheet.com/contact

Abbas Dangor

Hi Shaine,

 

Thanks for tip. I tried that too - converting to .xml and i get the same error. It is a quite a large .MPP file. Could that be the reason?

 

Thanks.

Shaine Greenwood

It's possible, I know that MPP preserves a lot of recovery as metadata, and Smartsheet has to analyze that even if it doesn't import that data.

 

You may need to try copying and pasting your data into a new, blank Project file, saving that as an .xml, then try importing that instead.

 

Otherwise, I'd recommend that you troubleshoot with our Support team: https://help.smartsheet.com/contact