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Logo becomes low resolution when exporting to PDF

Evamb
Evamb ✭✭
edited 12/09/19 in Archived 2016 Posts

I changed the logo in my account settings to a high resolution .png of our own logo. However, when I export my sheet to a pdf and ticking off to include the logo, it shows in low resolution which looks highly unprofessional.

I am pretty sure that my file is not causing this problem.


Any tips would be greatly appreciated!

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Comments

  • Kennedy Stomps
    Kennedy Stomps Employee

    Hi Evamb! I reached out to you via email as well, but wanted to follow up here in case anyone else is experiencing this in their PDFs.Β 

    Β 

    When printing sheets with logos, the logo will display with a lower resolution due to the way that our system prepares the PDF. I've added your vote for higher resolution on print outs to our enhancement request list--we appreciate your input!

    Β 

    In the meantime, we recommend building the logo to 200Γ—60 before it is imported to Smartsheet so that no resizing has to happen after import.

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