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Has anyone had same issue as follows: I can be entering / updating cells and regularly saving smartsheet. if I move cursor away, sometimes I notice a cell I had input / amended suddenly goes blank. This happens several times when editing and occasionally has resulted in lost data if I don't notice it.
Same changes can happen when I'm not even active in the sheet and not touching the mouse / mousepad / keyboard. Happens across multiple sheets.
Hi Les,
I think I would contact support for help with this.
Support@Smartsheet.com
Good luck,
Peace!
Hi Les-- You might also try disabling extensions in your browser, we've seen strange behavior like this before in sheets as a result of conflicting extensions. If this doesn't resolve the issue, please email Support--I checked your account and you will receive priority support due to your plan type
thanks both - will try
