Poltergeist changes to cells?

Les Brand

Has anyone had same issue as follows:  I can be entering / updating cells and regularly saving smartsheet.  if I move cursor away, sometimes I notice a cell I had input / amended suddenly goes blank.  This happens several times when editing and occasionally has resulted in lost data if I don't notice it.

Same changes can happen when I'm not even active in the sheet and not touching the mouse / mousepad  / keyboard.  Happens across multiple sheets.

Heidi Decker

Hi Les,

I think I would contact support for help with this. 

Support@Smartsheet.com

Good luck,

Peace!

Kennedy Stomps

Hi Les-- You might also try disabling extensions in your browser, we've seen strange behavior like this before in sheets as a result of conflicting extensions. If this doesn't resolve the issue, please email Support--I checked your account and you will receive priority support due to your plan type

Les Brand

thanks both - will try