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Problem with Orientation of Attached Photos

LeslieW
LeslieW ✭✭✭
edited 12/09/19 in Archived 2016 Posts

Recently our attached photograph files have been displaying only in the landscape/horizontal orientation when previewed. When we open the attachment it is oriented correctly in the vertical/portrait orientation. We thought this may be a glitch in the preview feature.

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  • Benjamin Walker
    Benjamin Walker Employee

    LeslieW

     

    Smartsheet seems to use the EXIF orientation for images it displays, but only for the grid preview.

    Your image is a portrait size, but has a landscape EXIF tag

     

    I think that different browsers may display full size images using the EXIF, while some do not.

     

    Ben

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