Reporting Services down?

nicolas jamin

I am unable to open any of my existing report , here is the error message:

 

an unexpected error has occured running your report and the smartsheet.com team has been notified.

 

 

Am I the only one?

 

 

Anders Bøgh

Same here ...

James Johnson-Miller

Same here

 

We cannot run any reports, nor create any new ones. 

Preston

Yup. Reports are down. Can someone let us know what's going on, please?

 

Julio Hernandez

Same Here

 

 Reports are down

Matthew Hill

We have the same problem with reports. The sheets themselves are accessible, but roll-up reports crashing.

Rick Carlisle

Nope, we are down too!

 

Attempts of contacting someone at SS have been unsuccessful.  First confirmation of a system problem was from this thread.

Jason Reckelhoff

Still down here at 8 EST

 

Simon Ferris

We're suffering the same problem.

 

Still down here in the UK, 13:17 GMT.

 

We reported the problem almost 2 hours ago, by telephone and support ticket. We're also hitting the twitter feed regularly. It's stopped our office in it's tracks - does anyone have any prior experience of this and how long their resolution took?

 

Thank

Brian Reilly

We are having the same issue in the US.   We can open the master report export to google docs or excel sort and limp along but this is a productivity killer. 

 

SS management please update as to the status of the fix.

 

Thanks 

nicolas jamin

Thank you all for the confirmation, would be great to have someone from Smartsheet to let us know what is happening!

 

Monika Vermeulen MDAS

yes same here and now i can also not indent anny of my rows either. I checked on the system statuse and there is nothing reported there. How do we notify them of these problems if we cannot submit tickets?

nicolas jamin

It is back online for us !

Monika Vermeulen MDAS

I also reported it to them via the website

Matthew Hill

All appears well again here (UK)

Simon Ferris

Back online guys