MOVE Workflow error msg
Comments
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You would need to delete all of the proofs. Then you should see the slider at the bottom that will allow you to turn it on and off.
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Paul Newcome, that's what I did but the slider isn't there. This is all I see...
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And you originally had the ability to enable it? That's odd. I would suggest reaching out to support.
Did your permissions change to the sheet?
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Yes, I enabled it and we used proofing for a while but decided not to continue using it.
I'm the owner of the sheet so I don't think it would be an issue with my permissions.
Thanks for your help! I'll contact support.
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@Andrew Coates Let us know how it goes.
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@Andrew Coates Were you able to get help in disabling the Proofing to enable the workflow automation move/copy? I just had the same issue, had enabled Proofing, tried it on a test line, sent a review request, decided it was something we probably wouldn't use (we would want that capability in a word document, not PDF or image files), so deleted the proof .... and now no slider to turn it off.
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Nicole's comment gave me an idea to test. I enabled proofing, sent out a request to myself, then deleted the doc from proofing hoping that it would be because of an outstanding request... No luck. As soon as I deleted the doc, the slider reappeared at the bottom of my sheet to disable.
At this point I suggest reaching out to support to see what they say...
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@Paul Newcome @Nicole Twing I opened a ticket with support and it looks like they've now resolved the issue. Nicole, check to see if you have the enable/disable proofing slider now. It's appearing for me.
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@Andrew Coates Thanks for the update! It sounds like it was just a bug then?
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@Paul Newcome I guess so.
