Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
The posts in this section are historical and no longer monitored for accuracy. If this discussion interests you and you'd like to join in, please visit the active Community to post and engage.
Has anyone failed a quiz in eAcademy and tried to retake the quiz but the system would not allow you to complete the module? I failed the Apps & Integration quiz. I've completed everything else required to unlock the Wrapup and Certification Test but the system will not allow me. I've emailed Support and they are having trouble resolving the issue. Does anyone have any suggestions?
I failed I think 1 or 2 when I took the quizzes and did not have any issues. The support team would be the best route to fix the issue I'd say..
Hi Dottie—
Your best resource for troubleshooting this is to email Academy@Smartsheet.com
Our Academy team will work with you and get it sorted!
Thanks everyone - Support was able to resolve the problem!
