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Updated >> Cannot Save - We have been unable to operate for 150 minutes +
Help !!
Cannot save data – Have restarted twice >> 4 times.
Unable to work for 90 150 minutes +
Details.
formName: ajax
formAction: fa_gridSave
BNE: 500
Help !!
Wayne Burr
Comments
-
You should email support@smartsheet.com for assistance
-
Hey emailed support - Now all sorted.
Apparently this is known issue. Here is the workaround they suggested:
- Open your sheet and switch to Card View
- Save the sheet while in Card View (you may need to switch the “View by” selection in the top right corner in order to save)
- Switch back to Grid View
and save again
- Open your sheet and switch to Card View
-
Good call, Tony. We do monitor the Community daily, but for work stopping issues or immediate support, I definitely recommend emailing our Support team at Support@Smartsheet.com, as they'll likely get back to you much faster than we can here!
and save again
This discussion has been closed.
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