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Notifications

Is there a way to personalize at what time of day to receive notifications versus geting them at midnight everyday?
Comments
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Currently, no.
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This is a big pain if you have international teams and the sheet owner is in a different time zone. Β The notification time window is supposed to follow the sheet owner time zone.
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It would be great if we could set a specific time for these notifications. I receive my notices between 12-1am. Not fun when you have the phone go off everyday at that time.
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Agreed. Β Still hoping for this feature to come out soon.
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So I now know the working fix to get the notifications delivered close to the right time (can't get it on the dot, as that's ruled by SS system resources and scheduling). Β It appears that the notification timing is based on both the sheet owner.
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You create a user that has the timezone that you want the sheets to show up in. Β Then transfer ownership of all the sheets to that user. Β Then login as that user, delete all of the notifications, and recreate the notifications. Β This may cause it to skip one day, but I have tested it and it works. Β The notifications will start arriving between 12:00-04:00 in the timezone of the sheet owner.
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If you just change the owner, and do not recreate the subscriptions, then it will not work. Β
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Β
So I now know the working fix to get the notifications delivered close to the right time (can't get it on the dot, as that's ruled by SS system resources and scheduling). Β It appears that the notification timing is based on both the sheet owner.
Β
You create a user that has the timezone that you want the sheets to show up in. Β Then transfer ownership of all the sheets to that user. Β Then login as that user, delete all of the notifications, and recreate the notifications. Β This may cause it to skip one day, but I have tested it and it works. Β The notifications will start arriving between 12:00-04:00 in the timezone of the sheet owner.
Β
If you just change the owner, and do not recreate the subscriptions, then it will not work. Β