[Feature Request] Tag people in comment / discussion

Hi,

Will we be able to tag or reference people in the discussions in the near future?

It will be good if we could just tag or reference people (@) by their name in the discussions and they get notified.

Currently, we have to add a comment / discussion to retain the context to that row and then have to 'Send' that row to whom it was meant. However in most instances, they reply back to the email, so the discussion never gets updated !!

Thanks

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Andrée Starå

Hi Jason,

There isn't a way to tag rows, but there is a way to @mention others in comments. How would you like to to be able to tag the rows and what would you use it for?

Please submit an Enhancement Request when you have a moment.

I hope this helps you!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

jasonwilliams232371451

How are we able to tag rows now? Thanks.

Mikey

Great news - thanks guys

NickB

I saw today that this feature has now been released. Excellent news. Thank you!

SYSPK

Adding my vote as well.

Erika Greene

Adding my vote for this feature!

Daniel Stein

Thanks all for your feedback. We are actively working on this capability and should have an update for you within the next few months.

myricktc

The fact that this feature doesn't exist in a modern PM app should be considered a bug. It's such a basic feature of any cross-team application. The lack of this feature will prevent us from choosing Smartsheet A real bummer because it does a lot of things other tools don't.

Peter Carlsson

+1 for this feature, we are used to it on our other collaborative tools and it would be very helpful here.

NickB

Hi smartsheet. Please could you provide an update on the roadmap for this feature please?

jdunphy

When looking to roll this enhancement out you may want to consider combining @mentions with your request for an update feature. If you have those two different features operating independently from one another you'll likely see a lower adoption rate for the newer feature and also a decline in use for the other.

If @mentions could be used to trigger update requests however you'll promote adoption for utilizing them for multiple use case scenarios.

cliff.drane51726

As a newish SmartSheet user (and experienced with Jira and Salesforce), I have to say the bulk of the product is really, really good. So thank you for making such a good piece of SaaS.

But the lack of @mentions is an enormous hole in the product. I cannot stress this enough. It cripples the usefulness of the product across complex projects with multiple team members from multiple teams. I have team members getting updates to projects with zero context due to the lack of @mentions. And no peace of mind about an update getting to the right people.

I see that this discussion has been ongoing since at least 2016. Can you please update your userbase on this? If anything non-bug related is a P1, it's this.

Randy Van Winkle

Me and my colleagues need this feature!

@bcampingsbm

+1 SEE MY CAPITALIZATION? THAT'S HOW BADLY THIS FEATURE NEEDS TO BE A THING. I'M YELLING IT... BY WAY OF CAPS-LOCK. thank you @smartsheet. (see what I did there?)

Mikey

+1 from me please