SUMIFS Not Equal Formula Issue

I'm having an issue with the below SUMIFS function specifically with the not equal to logic. The underlying data column has various values but in some cases it's simply blank. It appears that when the cell is blank, it's not including it in the SUMIFS. Is there a work around or change to the logic to include those values? Thanks.

=SUMIFS({Points}, {Epic}, [Epic]1, {Resolution}, <>"Won't Do")

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Accepted answers

Paul Newcome

You could use this formula

=SUMIFS({Points}, {Epic}, [Epic]1, {Resolution}, OR(@cell <> "Won't Do", @cell = ""))

You aren't the first person to have trouble with blanks not being included in a "not equal to" type of logic. I wonder if something was recently changed on the back end.

I suggest reaching out to SUPPORT.

All comments

Paul Newcome

Is it just the cell in the {Resolution} range that is blank, or is the entire row blank that is not being counted?

Joseph McGlawn

Just the cell itself. For example, there is a value in both the {Points} field it's summing and the {Epic} field it's also referencing, just a blank in the {Resolution} where it's evaluating the <> criteria.

Paul Newcome

You could use this formula

=SUMIFS({Points}, {Epic}, [Epic]1, {Resolution}, OR(@cell <> "Won't Do", @cell = ""))

You aren't the first person to have trouble with blanks not being included in a "not equal to" type of logic. I wonder if something was recently changed on the back end.

I suggest reaching out to SUPPORT.

Joseph McGlawn

That did the trick. Thanks!

Paul Newcome

Happy to help! 👍️

Susan Vieira

I just encountered this very issue and I got it to work using this variation of the formula using the above example:

=SUMIFS({Points}, {Epic}, [Epic]1, {Resolution}, NOT(@cell = "Won't Do"))

Just thought I'd share another option. I came looking here to find out why my <> was not picking up blanks, so this helped clear it up.

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