Reports - not refreshing *BUG*

Scott Medd

Hi, 

 

I have a serious problem that all of our reports are not refreshing correctly. 

 

We have many many sheets across different departments. Many people rely on their reports and for some reason when the reports are refreshed the new data is not coming through.

 

Because of the holidays I am unable to get through to anyone at Smartsheet.

 

This is taking place across different sheets, so it is not a data problem. 

 

If anyone has experienced before and can help that would be amazing

 

Thanks

Scott

 

David Wood1

Thank God!  Thought I was going mad?

 

Having the same problem this end Scott.

 

Have asked for advice.

 

Is there a holiday at present?

 

Dave.

 

 

MichaelK

On the same topic:

https://community.smartsheet.com/discussion/report-selections-not-working-correctly

 

Matthew Harrison

Same issue here.

Shaine Greenwood

Hi Everyone—

 

Our Operations team has identified and resolved the issue with reporting, but our team is still monitoring our reporting service.

 

Going forward, check our status page for updates on emerging issues with Smartsheet: http://status.smartsheet.com/