Smartsheet Crashing

Lisa Schick

Smartsheet has started crashing today. I log out and back in but it does not help.

 

Is anyone else experiencing this today?  I have never experienced Smartsheet going down except during scheduled downtimes.

J. Craig Williams

Lisa,

 

I've had two errors so far today and I know that they are working on a problem with the 'search' feature - no way to know if that is related or not.

 

Craig

Shaine Greenwood

Hi all—

 

Our Operations team has recently identified loading issues with the app (on top of the search issues). Our Status page will soon be updated with this new discovery.

 

To monitor the status of the loading and search issues, check out our Status page: http://status.smartsheet.com/

Jason Levine

Yep also noticed app not loading on my end

Shaine Greenwood

Hi Jason—Our operations team resolved this loading issue yesterday (as indicated by our Status page: http://status.smartsheet.com/).

 

If you're still experiencing loading issues with the application, I'd recommend contacting Support@Smartsheet.com to troubleshoot.