Multi Select Field Sync Error Via SalesForce Connector
I have a multi select field in a SmartSheet doc mapped to a multi select field in SalesForce.
All values match, however I receive a sync error. It looks like SmartSheet does not separate values with a semicolon (;). Is this a known issue or does someone have a work around?
Best Answer
-
Hi @Kipdodgr
Multi-select dropdowns are not currently supported by the SalesForce connector; you can change the column to a single-select dropdown to allow the connector to sync. Please submit an Enhancement Request when you have a moment!
Thanks,
Genevieve
Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.
Answers
-
Hi @Kipdodgr
Multi-select dropdowns are not currently supported by the SalesForce connector; you can change the column to a single-select dropdown to allow the connector to sync. Please submit an Enhancement Request when you have a moment!
Thanks,
Genevieve
Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 65.2K Get Help
- 445 Global Discussions
- 143 Industry Talk
- 476 Announcements
- 5K Ideas & Feature Requests
- 84 Brandfolder
- 150 Just for fun
- 71 Community Job Board
- 488 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 301 Events
- 36 Webinars
- 7.3K Forum Archives