Automation unsubscribed the creator automatically
Hi Guys.
I encountered with something very strange in SS automation process I created, and I couldn't find a response to what I have been experiencing.I created a simple automation workflow that does the following: once the value in one of the cells reaches a certain value a mail will be sent to my personal mail.
The short story: after the automation is triggered the automation I created unsubscribed me automatically and painted in red.
The long story:
Now, it is working, but every time after the automation is triggered and a mail has sent, I'm receiving an additional mail from SS group which notify me there is an issue with the automation. So I go to SS automation and see it unsubscribed me automatically and as a result it does not able to send me mail. And basically all the automation is painted in red which indicate on a problem. After I'm subscribing my self manually, the automation is coming back to work, but once it triggered again I will have to do it all over again.
Answers
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Hi Gavriel,
Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thanks Andree, I will do it.
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Happy to help!
Let me know what you find out!
✅Remember! Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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