System Down?

Roland Horwood

Not getting a connection to smartsheet at all at the moment.

No other problems with our internet connection.

Nothing on the system status,

System flaky over last few days (reports, emails to office)

I used to tell my users that it was a good dependable system, not at the moment.

 

Any idea?

 

Roland

Scott Medd

same issue, this is not good two days in a row. Serious issues.

Scott Medd

seems to be working again now

Roland Horwood

Yep, back up.

 

Dustin Carpio

For how much we spend each year on this product, it does seem to fail a lot. I really hope the move to a new datacenter substantially speeds up page loads and increases reliability.

 

It would a shame to see such a great product fail because of system reliability and responsiveness.

Shaine Greenwood

Hi All—

 

We're still currently experiencing performance issues with the app and Reporting. Check our Status page for the latest information on these issues: http://status.smartsheet.com/

 

Thanks for your patience as we work through this!

Gwyneth C

Hi all,

 

Please take a look at this post from our SVP of Engineering. We're making some big changes to improve stability:

 

https://community.smartsheet.com/announcement/status-system-updates