Registered colleagues see only blank sheets / reports
Hallo,
I created reports for some departments and invited colleagues to work with them.
They report to me that they only see blank sheets without data (I can see the data in the sheets).
Any idea?
Best Answer
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@Jörg Schmidt Novum Hospitality
No worries!
Shared users will need Viewer permissions or higher on the report and on any source sheets in order to see data in the report. To edit data in cells in the report, users will need to be shared to the report and the source sheets as an Editor or higher.
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
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Hi Jörg,
For them to see anything in the reports they need to be shared to the underlying sheets or the reports would have to be published (then they would only be able to see the information and not edit)
Make sense?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi Andree,
I am sorry but I did not get the point. What do I have to do?
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@Jörg Schmidt Novum Hospitality
No worries!
Shared users will need Viewer permissions or higher on the report and on any source sheets in order to see data in the report. To edit data in cells in the report, users will need to be shared to the report and the source sheets as an Editor or higher.
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi Andree,
thanks so much for your help. Now it works.
I had to invite my colleagues for the original sheet, too.
kind regards Joerg
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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