Update Requests - Can You Limit The Life of a Update Request Link

Mike Rini

Hi All -

That's really the question (in the subject line) I have. I'm wondering if there's a way to expire the Update Request we send out after 24hrs, 48hrs, etc. so that these don't live forever.

Thanks in advance.

Mike

Andrée Starå

Hi Mike,

Unfortunately, as far as I know, it's not possible at the moment to set an expiration time, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Mike Rini

Ok

Andrée Starå

@Mike Rini

Thinking about this a little more.

Possible workarounds.

• Locking the rows (untested)
• Moving the row out of the sheet (untested)

What do you think?

Would that help/work?

Mike Rini

I don't think the Move Rows is what we want to do - because we want to keep them in the queue, but I think we could look into seeing if the Locking Rows works

Andrée Starå

@Mike Rini

Excellent!

Let me know how it goes!

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Julie Fortney

Hi Mike and Andree,

Thanks for this discussion - it was helpful to me as I'm troubleshooting the opposite; I'm working with someone who is concerned that update requests are expiring even if the update form is closed without a submission.

I also don't know of an automated way to make update requests expire in a set amount of time, but just a note that you can delete them manually by clicking on the update request icon on the row, selecting the applicable update request, and deleting it.