Live Data Connector not finding sheet

06/16/20
Answered - Pending Review

Hello,

I've setup the Live Data Connector and it seems to be working correctly. But the sheet I'm an Admin on is not displaying as a possible connection. Does anyone know how I can fix this?

Answers

  • Hi Faith,

    This sounds like an issue that would be best addressed with Smartsheet Support so they can troubleshoot this with you. I would suggest providing the following information when you fill out the form:

    They may ask for additional information as well. Here's the link to contact Support: https://help.smartsheet.com/contact/smartsheetapp

    Thanks!

    Genevieve

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