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Webform link is asking for log in
Options
Hello, Is there anyway to bypass the log in on a webform? I've used the link to embed on our website but anytime anyone clicks on it, it takes them to a log in page. This is not only confusing but it is also detering people from filling out the webform.
Any suggestions?
Comments
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Cindy,
On the WebForm Form Options, how the WebForm is accessed can be configured.
It sounds like it is set for "a registered Smartsheet user" which requires a login.
If that is not the case, contact support, because the link should work without login.
That's the design.
You can't force it to be a Smartsheet user (in your account) then have the system know who clicked the link.
Craig
This discussion has been closed.
