Does Smartsheet retain any information from respondents that provide data in a form?

Alison Antisz

Does Smartsheet retain any information from respondents that provide data in a form?

If so, what information is retained and what is the policy?

I have been asked by my organization's leadership.

Andrée Starå

Hi @Alison Antisz

Here’s a useful resource.

https://www.smartsheet.com/trust

If that doesn't provide the information you need, I recommend that you reach out to Smartsheet directly.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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David Joyeuse

Hi @Alison Antisz

I guess you would have to go in the Contract stuff to get the answer and that probably someone from Smartsheet would answer better than me.

Still, since those datas are entered in a form and the results are store on a Smartsheet's sheet that is on their servers, somehow, yes, they do retain and have access to that kind of information.

But having read the contract long ago, I think they are tied to not use or disclose any data from their customers. So that is probably safe then.

Andrée Starå

Hi @Alison Antisz

Here’s a useful resource.

https://www.smartsheet.com/trust

If that doesn't provide the information you need, I recommend that you reach out to Smartsheet directly.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!