Sync with Google Form is stuck

09/04/20

I am trying to sync a google form with Smartsheet. I installed the Add-On with no issues. From my Google Form I click Add-Ons --> Smartsheet for Google Forms --> Start --> Start & it spins incessantly until it eventually gives a time-out error.

What am I missing here? I really want this to work!!

Julie Williams

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Julie,

    Try it in another browser or the current one in incognito/private mode to make sure that isn't an issue with the browser or any extensions or something similar.

    If that doesn't work and you haven't already, I would recommend that you reach out to the Smartsheet Support Team.

    Did that work/help?

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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