Drastic Slowdown in performance

L_123

Is anyone else getting a drastic slowdown in performance in smartsheet? Several of my employees are having issues opening reports and dashboards, and having the program crash.

Andrée Starå

Hi,

There is a known issue at the moment.

https://status.smartsheet.com/incidents/fmb4csvjtlw0?_ga=2.215895441.740853726.1600894684-1677792805.1588957953

Investigating - We are currently investigating some customer reports of intermittent errors in Smartsheet. We will provide an update in 30 minutes. 

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Susan Peck

I can't get the new Admin Center to load. Thankfully, the old one is still available if you follow the Plan/Billing link.

It's not a problem with my network connect, so must be something with Smartsheet server(s)?

Andrée Starå

Hi,

There is a known issue at the moment.

https://status.smartsheet.com/incidents/fmb4csvjtlw0?_ga=2.215895441.740853726.1600894684-1677792805.1588957953

Investigating - We are currently investigating some customer reports of intermittent errors in Smartsheet. We will provide an update in 30 minutes. 

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

L_123

@Andrée Starå

I missed that. Checked status and didn't see it. Thanks

Andrée Starå

@L@123

Easy to miss!

Happy to help!