Access
Our company just signed up for Smartsheet and can't get anyone to help us access our account. What is going on? The customer service used to be first class all the way. Does anyone have a name and a phone number I can call? I've put in two requests through the help desk and crickets.
Best Answers
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Hi @Pete Kellos
They are probably busy with Smartsheet Engage. Engage is Smartsheet’s annual conference.
Can I help in any way?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Pete Kellos
I've checked in with our Support team and I can see that they have been in touch regarding this issue; I'll message you privately to ensure that the email messages are getting through.
Cheers,
Genevieve
Community Moderator
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now
Answers
-
Hi @Pete Kellos
They are probably busy with Smartsheet Engage. Engage is Smartsheet’s annual conference.
Can I help in any way?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi @Pete Kellos
I've checked in with our Support team and I can see that they have been in touch regarding this issue; I'll message you privately to ensure that the email messages are getting through.
Cheers,
Genevieve
Community Moderator
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now -
Thanks for your help.
-
Happy to help!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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