Complex Automation

Nicole Hodges
Nicole Hodges ✭✭✭✭✭✭
edited 10/15/20 in Formulas and Functions


I am having trouble creating the automation to do the following:

IF anything changes on a row, send to {{Contact}} for an APPROVAL.

Once it is approved and the {{Status}} is Freeze, Active, or Suspended, send an UPDATE Request to {{Contact}}.

See attached.

It seems simple but the condition of approval logic is competing against the update request. I keep receiving an invalid automation notification

. Any tips?


  • L_123
    L_123 ✭✭✭✭✭✭

    The issue is that modified is a catchall. try concatenating the cells you want to check against into a helper column(you'll probably need 2), then reference that to limit the items caught by each workflow.

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