Multiple Contains

Jenna Bailey

I am trying to create a formula that counts the amount of instances that meet multiple criteria.

I want to count instances where the Created Date is older than two days ago, the "Service Requested" is Check-In (This is a multi check box), the Branch is Innisfil, ON and the Ticket Status is either Not Started OR Assigned

Current formula:

=COUNTIFS({Service}, $[Primary Column]$22, {Branch}, [Primary Column]@row, {Created Date}, <$Today$1, {Ticket Status}, CONTAINS($[Primary Column]$28, @cell))

David Joyeuse

Hi @Jenna Bailey

Your criteria seems offs from what you're looking for.

=COUNTIFS({Service}, HAS(@cell, "Check In"), {Branch}, "Innisfil, ON", {Created Date}, <TODAY(-2), {Ticket Status}, OR(@cell = "Not Started", @cell="Assigned"))

Should be good.

David Joyeuse

Hi @Jenna Bailey

Your criteria seems offs from what you're looking for.

=COUNTIFS({Service}, HAS(@cell, "Check In"), {Branch}, "Innisfil, ON", {Created Date}, <TODAY(-2), {Ticket Status}, OR(@cell = "Not Started", @cell="Assigned"))

Should be good.

Jenna Bailey

Perfect, thanks @David Joyeuse