Adobe extension no longer compatible after latest update to Adobe CC

Monika Vermeulen MDAS

Adobe just did a major update and the extension is no longer compatible with the latest version of the software. when will we be able to see an updates version of the extension

so I can continue using it?

Genevieve P.

Hi @Monika Vermeulen MDAS

Our Engineering team is aware of this new release, however we do not have an ETA on when the extension will be available to connect with Adobe's latest update. In the meantime you will need to install the currently supported versions of these apps to allow for the use of the extension, for now.

Cheers,

Genevieve

Emily Fink

following....

Emily Fink

Our company just subscribed to Smartsmart! My designer's Adobe suite upgraded to 2021 (like everyone else at our company), and so she needs the 2021 extension from you guys. Are there any updates you can share from Smartsheet Engineering team?

Genevieve P.

Hi @Emily Fink

I don't currently have an updated ETA on when this may be released, but I can confirm that our team is working on supporting 2021 Adobe products. You may want to subscribe to the Release Notes page (here) to be notified as soon as there is any news.

Cheers,

Genevieve

Emily Fink

Genevieve, thanks for the tip! I didn't know that was available. =)

Emily