All of my notification settings are correct, but my 'request approval' workflow is not working

Samantha Barnfield

The email is not sending to the relevant person, I have checked their notification settings and all are correct. Why is it not alerting them?

Andrée Starå

Hi @Samantha Barnfield

Has it worked before?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Samantha Barnfield

Yes it has!

Andrée Starå

@Samantha Barnfield

If nothing has changed, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.