Cell linking error message

jb@59069
jb@59069 ✭✭✭✭✭✭

Yet again I am experiencing error in attempting to link cells between sheets. There are no issues with number of rows, columns, cells, number of linked cells, etc.

This is a regular occurrence over the past several months. I have reported this to Support in weeks gone by, but have received NO RESPONSE.


Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @jb@59069

    I've checked in with our Support Team about this and they have confirmed that they responded to your ticket (number 04344219) on November 14th with some initial troubleshooting steps and questions to help them troubleshoot further.

    This is definitely something that should be reported to Support and looked into one-on-one with you, so if you're having the same issue, please do respond back to that email with the requested details so that they can look into this!

    It's possible that the Support email went to your junk mail, so you may want to search for the ticket number, 04344219, as this will be in the subject line of the response.

    Cheers,

    Genevieve

  • Genevieve P.
    Genevieve P. Employee Admin

    Glad you found the email! Very strange about the inconsistent behaviour.