Can I suspend an automated workflow from working under a specific condition?

Julia Bailey

I have an automated workflow for our installations on-boarding process which contains multiple approval points, however if the installation is suspended is there any way I can add a condition to the workflow which recognises this and prevents the approvals until it is unsuspended again?

Mike Wilday

Would something like this work? You can create a condition path, that indicates when the status is equal to suspended to unlock the row - which in essence does nothing. Then you can set the other conditions or condition paths to do the rest of the approval processes based on your conditions?

Julia Bailey

Thanks, this might work, I'll give it some thought....

Mike Wilday

Let me know if that gameplan works for you.