Automatic email notification link when comments change or are added

Marc Hauge

The automatic email notifications based on the comments changing is nice, but the link in the automatic email notification does not take the user to the specific comment that was added or even the row it was added.  It requires the user to go back to the email to look and see what row the comment was added to.  This is cumbersome and not very intuitive.

Mike Wilday

I agree. The notification based on a field change is also lacking the ability to provide any context to the change, or direct the recipient to do anything with the change. I have hounded support multiple times asking for the ability to add a message with the notifications based on a field change, but so far, nothing. Maybe one day soon. 

Mike Wilday

Check out the NEW Advanced Notifications feature, You are able to include an email, and show specific columns in the notification. Plus you can now set up specific notifications based on multiple criteria. See here for more: https://community.smartsheet.com/announcement/advanced-notifications-stay-top-important-changes