Comments
10/12/2020:Ticket has been created
11/1/2020:IT support required
11/15/2020:Issue escalation
I would like to split this column keeping the history of the comments and date should be auto populated
Hi @Ranjini Walter
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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So the above Smartsheet needs to be updated every time there are new updates and it is important to have the history of the comments along with the dates. So my question here is for a single tracking # is there a way to add in comments and keep track of the previous ones without splitting the Single tracking # into rows to add new comments?
I hope I am clear with my question .
Have a great day!
Thanks
Ranjini Walter
Hi @Ranjini Walter ,
Have you found a good solution to your request?
Thanks.
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