Removing all of the irrelevant footer information added by Smartsheet to Automation emails
We are using automation to external workers to update smartsheet. We have a number of issues that have been aired before.
- The smartsheet owners name appearing in the email address. Confuses the worker when the sheet owner does not interact with worker. Only option is to use a licence and set it up as a general name so that its just a company email address but why should I have to pay for a licence just to remove the name.
- Automated messages have redundant information in the footer which is totally irrelevant to our business.
Why would it need the email name, the email recipient knows its their email.
Do you want to receive these emails? Unsubscribe? The worker has agreed to work with with/for us so if they want to stop receiving emails they will tell us. just one worker accidentally clicking unsubscribe generates lots of work. We have the processes to stop send work to them already.
Why would I send work to someone who does not want work from us???
And the rest just opens up lots of questions and stops them agreeing to work as they feel they are being tied into something or even liable for charges.
I still say Smartsheet adding information that is not from my company is breaching GDPR.
Any help appreciated as its looking like we will have to simply replace what we are doing to reduce the constant effort of explaining to workers what this means.
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