Record a Date Not Working

Gil Nash

Anybody else having issues with the Record A Date automation not working? I saw a thread from last week about delays but looks like that had been fixed.

My logs don't seem to be recording the date at all currently unless, by delay, the meaning is 15-20 minutes or more.

Paul Newcome

There was a recent issue with all automations being delayed today. I believe it has been fixed, but that some people may still experience delays as things get all caught up.

Paul Newcome

There was a recent issue with all automations being delayed today. I believe it has been fixed, but that some people may still experience delays as things get all caught up.

Gil Nash

Thanks @Paul Newcome, it seems like it finally recorded it. The delay doesn't really affect anything in the sheets deployed on, I just found it odd that it didn't do it when triggered like it did when I tested the automation.

Paul Newcome

I believe Smartsheet's documentation on alerts is that it could take up to 15 minutes, but they did send out a notice not too long ago that all automations were experiencing delays which leads me to believe it was regularly taking longer than 15 minutes for multiple users.