Form submission is not generating an email notification from Smartsheet

Lynn Ballas

Hi,

I have two Smart sheets and each have form(s) associated with them.

On one Smartsheet, when a user submits a form, I am alerted by an email from Smartsheet.

But this functionality does not work on the second Smartsheet.

Can you help?

Best Regards,

Lynn

Paul Newcome

Did you set up the automation to send to you?

Are you testing by submitting the form yourself?

Lynn Ballas

Hi Paul,

I did not set up automation on the first sheet and form submissions always generates an email from that sheet.

I have submitted the form myself but have not received the email alert that I always receive from the forms on the first sheet.

Thank you for responding!

Paul Newcome

Double check that your personal settings include to send notifications for your own changes.