I have a smartsheet with a couple automation rules set up to email PM's about submittals. My "request an update" rule runs nicely and sends a single email to the PM with MULTIPLE requests when they click the form in the email.
However, my "request an approval" email sends a single email for EACH item to be approved, which is resulting in multiple emails that a PM has to click through - a real pain for the user.
Is it possible to have the "request an approval" automation rule send a single email with multiple approval requests in it?
The problem emails:
the user has to click through on EACH email which is a huge pain in the butt:
In my other rules that are "request an update" based, I get a nice single email which asks the viewer to go and update the fields. Is it possible to have this format of email come with an approval based rule?
I like the approval email because the user just clicks the button Needs changes/Sent for submittal instead of having to click the row and select the field. It's a small thing but we have a lot of submittals and I want to keep the PM's clicking to a minimum.