Has anyone integrated Five9, Zoho or Kayako with Smartsheet? manually or otherwise?

03/25/21
Answered - Pending Review

we have a call center who manages multiple intake, call and ticket programs to do their work. we are trying to create a task 'hub' so we can track workload across platforms. has anyone used Five9, Zoho or Kayako, either with an API, a coded integration or with a manual import, or any other means of connecting them?

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @anisa robinson

    I hope you're well and safe!

    Have you looked into using the 3rd party service, Zapier instead?

    Is that an option?

    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic day!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • anisa robinsonanisa robinson ✭✭✭✭✭

    @Andrée Starå I haven't looked into that. thanks for the suggestion! - Anisa

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    @anisa robinson

    Excellent!

    You're more than welcome!

    Have a fantastic weekend, and let me know if I can help in any way!


    Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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